How to Request and Cancel Accounts
Open a new conferencing account for your company
(New XO Conferencing Customers)
Welcome to XO Conferencing! We are delighted that you’ve decided to add this service to your business and have made the process of getting started quick and easy! There are no set-up fees and you're not charged until you use the service!
To request a conferencing account for your company, you will need to provide your contact and billing information by filling out and submitting the "Open a New Conferencing Account" form. Once received, we will create your account within 48 hours and will send you an e-mail which will include two important pieces of information:
- Electronic Conferencing Account Number (EB Number)
- Security PIN code for your company
Both the EB and PIN are required to set up new users with their personal conferencing accounts. To get started with opening a new conferencing account for your company, click on the "Open a New Conferencing Account" button. For instructions on how to set up an existing account, please review the "Add new user/chairperson" instructions shown below.
Add new user/chairperson to an existing conferencing account
(Existing XO Conferencing Customers)
If you have received your EB and PIN from XO Conferencing, then you have everything you need to set up individual users with chairperson accounts. If you do not have an EB and PIN for your company, please read the instructions above to submit an account request.
To add an individual chairperson to the existing conferencing account for your company, you will need to provide your company’s EB and PIN number as well as the contact information for each new user. Simply complete and submit the Open a Chairperson Account form.
Within 48 hours and the new user/chairperson will receive an email with their personal conferencing details. As the conferencing administrator, you will also receive a copy of this email to confirm that the request was completed.
Cancel a chairperson account
If you would like to cancel a chairperson account, please click here.
Note: This form will cancel only the specific chairperson account; it will not cancel the conferencing billing account for your company.