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BT Conferencing
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    1. Audio Conferencing
      1. BT MeetMe Global Access
      2. BT Automated Event
      3. BT Premium Event
      4. BT Operator Assisted Event
    2. Web Conferencing
      1. Microsoft Office Live Meeting
      2. Cisco WebEx
    3. Video Conferencing
      1. Managed video services
      2. Global video exchange
      3. Video bridging services
      4. BT Engage Meeting Manager
      5. Maintenance and support
      6. Adoption services
      7. Event management
      8. Video user experience
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    5. Streaming
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  1. Audio Conferencing
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  3. Video Conferencing
  4. Video Equipment
  5. Streaming
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Customer support


Help is always free and available 24 hours a day, 7 days a week, 365 days a year.

While in a conference: Press * 0

US toll free: 1 866 766 8777

Audio Services

BT MeetMe Global Access

  • Quick reference

    • FAQs
    • Best practices for using BT MeetMe Global Access
    • Register for a training session
    • Launch BT MeetMe Desktop Controller
  • Global Access Numbers

    • Find my numbers
    • How to use Global Access Numbers
  • Downloads
    • BT MeetMe Add-in for Outlook
    • BT MeetMe Mobile Controller
  • User guides

    • Start or join a call
    • BT MeetMe Add-in for Outlook
    • BT MeetMe Desktop Controller
    • BT MeetMe Mobile Controller
    • Using Touchtone commands
    • Record a call
    • Dial-out to a participant
    • BT MeetMe Connect

      • Open an account
      • Start a call
      • Add participants
      • Join a call
      • Understanding BT Meetme Connect Quick Links
      • Manage your call
      • Connect to the server
      • Send call details

BT Premium Event

  • View BT Premium Event dial-in numbers
  • FAQs
  • Scheduling a BT Premium Event
  • Inviting participants to your call
  • Joining a BT Premium Event
  • Best practices for using BT Premium Event
  • View a demo of Pre-registration

Web Services

Microsoft Office Live Meeting

  • Quick reference

    • Log in to Microsoft Live Meeting
    • Register for a training session
    • FAQs
  • Downloads

    • Live Meeting 2007 add-in for Outlook (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Self-extracting .exe file)
    • Live Meeting 2007 add-in for Lotus Notes (Windows Installer package .msi file)
  • User guides

    • Join a meeting
    • Navigate through Live Meeting
    • Schedule a live meeting
    • Record a Live Meeting
    • Present and share documents
      • Load a presentation
      • Edit a presentation
      • Create a poll
      • Share a web page
      • Whiteboard
    • Interact with your audience
      • Set up audio integration
      • Manage questions and answers
      • Upload and distribute handouts
      • Use a webcam with Live Meeting
      • Create breakout meetings

Cisco WebEx

  • Preparing for a meeting

    • Scheduling
      • Schedule a meeting
      • Schedule a meeting with Microsoft Outlook
      • Schedule a meeting with Lotus Notes
      • Schedule a meeting with WebEx One-Click
    • Set up the audio integration
  • Starting and joining the meeting
    • Start a meeting
    • Start a WebEx One-Click meeting
    • Join a meeting
  • During a meeting
    • Present and share documents, applications, or your desktop
    • Using presenter tools
    • Presentation viewing options
    • Record a WebEx web conference
    • Using High-quality video
    • Use annotation tools
  • Managing your account settings
    • Web Conferencing best practices
    • Configure my account settings
    • Install Productivity tools
  • FAQs

    • Sharing documents
    • Troubleshooting
  • Other

    • What are Productivity tools?
    • Learn about "My WebEx"

Account management

My Meeting Manager

  • What is My Meeting Manager?
  • My Meeting Manager demo
  • Book a BT Event Call demo
  • Log in to My Meeting Manager
  • Reset my password
  • FAQs

View My Bill Online

  • What is View My Bill Online?
  • Log in to View My Bill Online
  • Navigate the application
  • Monitor recent usage
  • Manage Reports
  • Manage invoices
  • Paying a bill
  • Manage Passwords
  • FAQs

Video Services

  • BT Engage

    • What is BT Engage Meeting Manager?
    • Log in to BT Engage Suite
    • Log in to the BT Engage Online Help Desk
    • Log in to the BT Engage Online Reports
    • Log in to the Remote Equipment Monitoring
    • Log in to the Hardware Ordering status
  • User guides

    • How to use video conferencing

Streaming

  • Demo
  • How to view a streamed event
  • FAQs
  • Download the free Windows Media Player
  • Test your Windows Media Player
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BT Conferencing is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,128,984; 5,828,734; 5,974,120; and others.